Delivery companies numbers are increasing among all communities as online shopping culture increases
Over time, the number of these companies has increased, but the techniques they use to manage their tasks and operations
have remained the same Although this market continues to grow
We have noted that traditional technologies and ways are still the same
among all delivery companies in general and even famous ones.
This includes not only the customer’s ordering mechanism but also the way the order is processed and delivered to the desired location.
On this basis, a group of software development experts at PEXCODE
have created a Quick Services platform, which provides delivery companies with all the services they need to manage their operations and orders
How does the Quick Services Platform provide better Management for Delivery Companies and how does it work
Our new business model for delivery companies consists of 3 stages through which the delivery process is covered beginning from the creation of the order
by the customer, to the management of the order by the delivery company, and the actual delivery of the order by the delivery employee to the desired location
Our working plan begins with the Quick Order app which is used by the customer,
and the orders created using the app reach the Quick Services platform to the delivery company account to be processed and managed, and then the order reaches the delivery stage where the Quick Delivery application is used by the delivery employee to complete the delivery of the order to the desired address or location
Services provided for managing delivery companies :
First: The order review phase by the delivery companies management:
Quick Services platform
It can be considered the most important part of our list of services for delivery companies.
We facilitate the handling of the management processes involved in processing delivery requests from the order status follow-up,
to getting feedback reports about the delivery process and of course sending alerts and messages to the delivery staff,
improving the quality of work and saving time and effort in the delivery process.
An account is created for the delivery company that wants to benefits of our services on the platform
Quick Services offers many services at different levels, including:
At the level of staff management and orders:
- Create requests by the management staff or other applications associated with the platform
- Add and delete employees and manage their data
- Follow orders requests, order status and locations on Google Maps
- Follow employees and locate each employee individually in Google Maps
- Generate QR code per order for easy order tracking
- Cancel and delete requests easily
- Archive order records and statues of each request for return when needed
- redirecting applications between employees
- Direct an unspecified number of requests to each delivery employee
- Transfer more than one order request by one employee at the same time
- Adding an unlimited number of staff at the same time
and sending administrative messages to staff collectively or to each staff member individually - Notify employees of new requests and messages directly via Firebase – Socket IO
- Alerts management when a work violation occurs or when having undelivered orders
- Create a staff report and identify the most active employee in his work
- Direct online link between the company and all its employees with the management
At the level of dealing with fraud delivery requests:
- denying unwanted customers from creating requests by blocking phone number or customer name
- Automatically filter requests from unwanted texts and inappropriate words
- Automatically block spam orders
At the level of general management and marketing:
- Receiving delivery requests from external applications (Quick order – API interface – market – food store)
- Also Preparing the company profile so it can be closer to customers online
- Report and monitor statistics for orders and the customers
- Prepare the company’s e-payment system to provide it as an add-on service to the delivery company (the service is activated 3 months after the date of joining)
- Providing a website and profile to the company
- Provide SMS alert system (a separate monthly subscription to this service is required)
- Provide continuous support from Quick Services platform support to the company 24/7
The development of the Quick Services platform to improve performance and efficiency at PEXCODE’s hands-on without any additional charge required by the delivery company
To get access and try the control panel dashboard : https://quickdeliverysystem.com/
Second : The delivery phase
Quick Delivery app
Most of the problems faced by delivery companies are caused by a misunderstanding of the information provided by the customer, especially with regard to the order delivering location
That’s why we provided Quick Delivery app with Google Maps to locate the designated delivery location, as well as keeping customer order information documented in the app in front of the delivery employee, customer and delivery company management.
And of course, Quick Delivery app is linked to Quick Services platform.
The services we provide to the delivery companies through Quick Delivery app:
- Provide Google Maps to Mark the source of the order request for the employee and also the delivery location of orders while providing Orders data in text form (customer address, phone and customer name)
- Simple and easy-to-use user interface for all employees
- Alert the employee when the order statues changes and when administrative messages received
- Provide profiles for employees in the app
- Each employee has a username and a password
- The type of delivery mechanism(car-bike-on foot) and the number of working hours for each delivery employee can be set by management
- Employee can report unwanted order requests
- The app can be downloaded through the Google Play Store or a direct link from our servers
- The delivery employee cannot create orders, he can only receive and deliver orders
To download the app and trying it via the direct link: https://pexcode.com/app
App Download link from Google Play Store:
This brings us to the end of the Quick Services platform services and applications guide for delivery companies.
For more information about our services, please visit https://quickdeliverysystem.com/about
We always hope to be success partners with our customers and to be at their best expectations with our constant quest to make their lives easier and improving their work through the services we provide them with.
If you have any other questions or questions about our services, contact us in one of the following ways:
WhatsApp: 0000
Email: pexcode@hotmail.com
Also read : Quick Service API Interface for Delivery Services